You may return merchandise purchased
at EarthSafeFuels.com if it meets the guidelines below. Not
all products are returnable to the warehouse and requires
delivery & signature by certified courier . If you would
like to return a delivered item please call Customer Care at
Guidelines
You may return
merchandise to EarthSafeFuels.com
within the U.S. by mail to our return address. All returns
must be made in original condition and include all
accessories
to the warehouse and requires delivery & signature by
certified courier.
You will receive a credit for your purchase only if it meets
the criteria below. We do not offer merchandise exchanges.
Learn more about how to return an online purchase.
14-Day
Return Period :
Fourteen days from
the date merchandise was purchased, refunds are available on
Systems.
Exceptions
The following
items Are Not Returnable:
- Special Ordered Systems
- Labor and/or installation
services
- Items that are Used, Opened
or Abused Systems
If the original item is opened, damaged or defective,
or if an incorrect item was shipped, you may receive credit for these items.
Please see details below (Damaged, Defective or Incorrect Items section).
Any merchandise missing the original Universal Product Code (UPC) cannot be
returned. If the item is damaged or defective, please see details below.
Restocking Fee
A restocking fee will be charged on systems that are returnable. A 25%
restocking fee will be charged on system orders that are returnable plus
shipping charges. These fees apply unless the item is defective or damaged,
you received the wrong item, or the fee is prohibited by law.
Missing Item or Damaged Product Fee
A missing item or damaged product fee will be charged for any product
missing the original box, packaging material, contents, accessories and/or
manuals (i.e., any product not in "like new" condition).
Damaged, Defective or Incorrect Items
If you return a damaged, defective or incorrect item by mail to a
EarthSafeFuels.com you will receive a credit. You may then choose to
purchase a replacement item from
EarthSafeFuels.com . To make sure
EarthSafeFuels.com has your product in stock, call Customer Care at
1-727-831-2540.
Personal Data
Please remove all personal data , from any returned products.
EarthSafeFuels.com is not responsible for any personal data left on
or in these items.
Rebate Policy
Any product that was purchased when a mail-in rebate was available on the
purchase is subject to having the amount of the rebate deducted from the
refund amount. Unless noted otherwise, all rebates are limited to one per
product, per household or address.
